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Online Support Manager (Customer Support)

Online

Job Type

Flexible / Client-Based

Workspace

Remote

About the Role

We are seeking an empathetic and proactive Online Support Specialist to deliver high-quality customer assistance across digital channels. This role is essential to ensuring a seamless and positive user experience.

• Identify and develop new business opportunities
• Present, promote, and sell company products and services
• Build and maintain strong, long-lasting customer relationships
• Achieve agreed-upon sales targets and outcomes
• Collaborate with internal teams to ensure customer satisfaction

Requirements

  • Experience in customer support or service roles

  • Knowledge of CRM software management

  • Problem-solving mindset and attention to detail

  • Ability to multitask in a fast-paced environment

  • Customer-first attitude


About the Company

• Competitive compensation and scalable, performance-based incentives linked to managed client portfolios
• Career growth opportunities in an international environment
• Ongoing training and professional development

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ALMMA

Reach out to us:
contact@wearealmma.com

1221 Brickell Ave Brickell, Suite 900, Miami, FL 33131

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